Privacy Policy
Privacy Policy
Last updated: 20 September 2023
This Privacy Policy ("Policy") outlines the privacy practices of Dinking Hub LTD ("we," "our," or "us") in connection with the use of our online shop hosted by Shopify. We are committed to protecting your privacy and ensuring the security of your personal information. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online shop.
By accessing or using our website and online shop, you consent to the practices described in this Policy. Please read this Policy carefully to understand how we handle your personal information.
Information We Collect
1. Personal Information
We may collect various types of personal information, including but not limited to:
Contact Information: Your name, email address, phone number, and shipping address.
Payment Information: Credit card details, billing address, and other payment-related information. Please note that we do not store your complete credit card information on our servers. We use secure payment processors to handle payments.
Account Information: If you create an account on our website, we collect your username and password.
Communication Information: We may collect information from your communications with us, such as emails or messages sent to our customer support.
Order History: Information about your past purchases and order details.
2. Automatically Collected Information
We automatically collect certain information when you visit our website, including:
Device Information: Information about your device, such as your IP address, browser type, and operating system.
Usage Information: Details about how you interact with our website, including the pages you visit, products you view, and your browsing patterns.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your personal information for various purposes, including but not limited to:
Processing Orders: To fulfill and process your orders, including shipping, payment processing, and order tracking.
Customer Support: To provide customer support, respond to your inquiries, and address any concerns.
Account Management: If you create an account, we use your information to manage your account and preferences.
Marketing and Promotions: To send you promotional emails, newsletters, and updates about our products, services, and special offers. You can opt-out of marketing communications at any time.
Analytics: To analyze website usage and improve our website's performance and user experience.
Compliance: To comply with legal obligations and enforce our terms and policies.
Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may disclose your information to third-party service providers who assist us in operating our website and online shop, such as payment processors, shipping companies, and marketing agencies.
Legal Obligations: We may share your information when required by law or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, correct, delete, or limit the use of your information. You can exercise these rights by contacting us using the contact information provided below.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Dinking Hub LTD
Email: info@dinkinghub.com
By using our website and online shop, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices. Thank you for choosing us.